Privacy Policy

Last Updated: 26 May 2026

Welcome to Hartley Building Services LTD (“we”, “our”, “us”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect any information you provide when using our website.

1. Information We Collect

We may collect and process the following information:

Your name
Phone number
Email address
Property address
Any information submitted through contact forms
Technical information such as IP address, browser type, and pages visited

2. How We Use Your Information

We use your information to:

Respond to enquiries
Provide quotations and services
Manage projects and appointments
Improve our website and customer experience
Maintain internal business records
Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.

3. Cookies

Our website may use cookies to improve your browsing experience and analyse website traffic.

Cookies are small files stored on your device that help websites function properly.

You can choose to disable cookies through your browser settings.

4. Data Security

Hartley Building Services LTD is committed to ensuring your information is secure. We have suitable physical, electronic, and managerial procedures in place to safeguard and secure the information we collect online.

5. Third-Party Services

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.

We may also use trusted third-party providers for:

Website hosting
Analytics services
Email communication
Contact form handling

6. Your Rights

Under UK data protection laws, you have the right to:

Request access to your personal data
Request correction of inaccurate information
Request deletion of your data
Object to certain uses of your data
Withdraw consent where applicable

To exercise any of these rights, please contact us using the details below.

7. Data Retention

We only keep personal information for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.

8. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Hartley Building Services LTS

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.